At Avenue Locksmith, we prioritize the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, or interact with us in any way. By using our services or accessing our website, you agree to the terms outlined in this policy.
Effective Date: 10/29/2023 By continuing to use our services and website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect several types of information to provide and improve our services, including:- Personal Information: This may include your name, phone number, email address, physical address, and payment details when you request our services or contact us.
- Usage Information: We may collect information about how you interact with our website, such as your IP address, browser type, pages viewed, and time spent on the site.
- Cookies: Our website uses cookies to enhance your experience by storing certain preferences and tracking site usage.
2. How We Use Your Information
We use the information we collect for various purposes, including:- Providing Services: To fulfill your requests for locksmith services, Security Solutions, including scheduling, processing payments, and delivering service updates.
- Improving Our Website: To analyze how users interact with our website and improve our content and services.
- Marketing & Communication: To send you promotional materials, newsletters, or service updates that may be of interest to you. You can opt out of these communications at any time.
- Legal & Compliance: To comply with legal obligations and protect against fraudulent activities.
3. Sharing Your Information
Avenue Locksmith will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:- Service Providers: We may share your information with trusted service providers who help us run our business, such as payment processors, marketing partners, and website hosting services. These providers are bound by strict confidentiality agreements.
- Legal Obligations: If required by law, we may disclose your personal information to law enforcement or regulatory authorities to comply with legal proceedings or court orders.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
4. Security Measures
We take your privacy seriously and implement a range of security measures to protect your personal information, including encryption, firewalls, and secure payment gateways. However, no system can guarantee 100% security. By using our services, you acknowledge that you provide your information at your own risk.5. Your Privacy Rights
You have the right to:- Access Your Information: Request a copy of the personal information we hold about you.
- Correct or Update: Request corrections to any inaccurate or incomplete personal data.
- Delete Your Information: Request that we delete your personal information, subject to legal or contractual obligations.
- Opt-Out of Marketing Communications: Unsubscribe from promotional emails and updates by following the instructions in those communications.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to collect information about your browsing behavior. Cookies help us enhance the user experience by remembering preferences and tracking website traffic. You can manage cookie settings through your browser’s settings. However, disabling cookies may limit your ability to use certain features on our website.7. Third-Party Links
Our website may contain links to third-party sites. Avenue Locksmith is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect or store personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate action to delete the information.9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The updated version will be posted on this page with an updated revision date.10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at: Avenue Locks Email: [email protected] Phone: 347-386-7164Effective Date: 10/29/2023 By continuing to use our services and website, you acknowledge that you have read and understood this Privacy Policy.